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Willie obsessed Easyjet - An Apology that just does not wash

Tom Winnifrith
Friday 25 March 2016

Back at Easyjet (EZJ), as CEO Carolyn McCall agonises about how she can get more women flying her planes, her Customer (lack of) Services Teams has emailed a apology to those folks whose Cretan holidays it trashed on Wednesday, including me. The apology is vague and does not wash. I Fiske it below.

on ShareProphets | Comments
About Tom Winnifrith
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Tom Winnifrith is the editor of TomWinnifrith.com. When he is not harvesting olives in Greece, he is (planning to) raise goats in Wales.
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