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Ryanair vs Aegean – One says Feck You and takes your cash, the other is a good airline

Tom Winnifrith
Saturday 4 July 2015

The Mrs is to join me in Greece on Monday morning but made a bit of a boo boo when booking her outward flight. That is to say she booked it for the day after we return rather than for late Sunday night. Belatedly she realised the error and called the airline having already coughed up £380.

Luckily she had booked with the charming Greek airline Aegean who – for a small admin fee – switched the flight and wished her well.

Just imagine that she had flown with Ryanair:

Ryanair: “Hellow this is Europe’s top low cost airline how can we help you?

The Mrs: I booked a flight for £380 but I was a bit silly and booked my outward leg for the day after my return instead of for Sunday can I switch it?

Ryanair ( in a thick Polish/Lithuanian or Bulgarian accent): Of course that has is no problem. Would you like travel insurance for an extra 15 Euro?

The Mrs: No, can I just change my ticket?

Ryanair: Mat I interest you in complimentary car hire with our preferred partners?

The Mrs: No I’d just like to change my ticket

Ryanair: Europe’s lowest cost arline would be delighted to assist you, okay we have made the change, that will require an administrative charge of £370, we have debited your card automatically.

The Mrs: But…that is outrageous

Ryanair: Look, in the words of Michael O’Leary, either go fuck yourself or stay in England what do you want?

The Mrs: Okay if you can email me the new boarding card?

Ryanair: Thank you for travelling with Europe’s lowest cost airline. Your new boarding card has been emailed to you for an additional administrative charge of 5 Euro. Enjoy your Ryanair flight to Athens airport ( Volos)

The Mrs: I have never heard of Athens airport Volos, where is it in Athens?

Ryanair: It is in Volos 300 kilometres from Athens. Enjoy your flight.



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About Tom Winnifrith
Tom Winnifrith is the editor of When he is not harvesting olives in Greece, he is (planning to) raise goats in Wales.
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